Category
Customer onboarding software
Who AI recommends when asked about customer onboarding software. 20 brands on the list today.
Intro.js and ProductWalk tie for first on score.
- Brands listed
- 20
- Leader
- 2 tied
- Intro.js, ProductWalk
- All on 91.3, listed A to Z
- Lead
- Tied
- Two share first, 91.3
- With ProductWalk
- Category average
- 37.8
- Average place 5.5
- Across the 20
Intro.js and ProductWalk share the lead. 10 of the 20 are named in only a fifth of answers.
Where each brand lands in the answer, from first place to tenth, and how often it is named at all.
| # | Brand | Place | Named | Score | Sector |
|---|---|---|---|---|---|
| 1= | Intro.js | 2.0 | 40% | 91.3 | Platform |
| 1= | ProductWalk | 2.0 | 20% | 91.3 | Platform |
| 3 | UserGuiding | 2.5 | 40% | 79.6 | Platform |
| 4 | Intercom | 2.7 | 60% | 69.4 | B2B |
| 5 | Appcues | 2.8 | 80% | 68.1 | Platform |
| 6= | Userpilot | 3.0 | 20% | 64.0 | Platform |
| 6= | Walkthrough | 3.0 | 20% | 64.0 | Platform |
| 8 | ChurnZero | 4.5 | 40% | 42.3 | B2B |
| 9 | Producter | 5.0 | 20% | 36.0 | Platform |
| 10 | WalkMe | 5.7 | 60% | 28.4 | Platform |
| 11 | HubSpot | 6.0 | 20% | 25.0 | Platform |
| 12 | Pendo | 6.6 | 100% | 19.4 | Platform |
| 13= | Gainsight | 7.0 | 20% | 16.0 | B2B |
| 13= | Mixpanel | 7.0 | 20% | 16.0 | Platform |
| 15 | Whatfix | 7.7 | 60% | 11.1 | Platform |
| 16= | Chameleon | 8.0 | 40% | 9.0 | Platform |
| 16= | Totango | 8.0 | 20% | 9.0 | Platform |
| 16= | Userlane | 8.0 | 80% | 9.0 | Platform |
| 19= | Apty | 9.0 | 20% | 4.0 | Platform |
| 19= | Leanplum | 9.0 | 20% | 4.0 | Platform |
= means tied on score
How this list works
AI is asked about customer onboarding software every day. A brand’s score reflects where it lands in the answers that name it, so 100 means named first every time. Named is the share of answers that mention it at all. Names that fail our checks are counted but not listed.