Brand
Freshworks
Freshworks offers a suite of customer engagement and support tools. Named by AI in 10 categories.
Where AI places Freshworks
Its 10 categories, most mentioned first, with its average place in the answer.
- Helpdesk software 7 mentions, average place 3.9
- CRM software 5 mentions, average place 5.0
- Live chat software 4 mentions, average place 4.5
- Call center software 3 mentions, average place 4.3
- SaaS tools 2 mentions, average place 3.5
- Sales engagement platforms 2 mentions, average place 6.0
- Chatbot platforms 2 mentions, average place 6.5
- Business phone systems 2 mentions, average place 8.0
- Applicant tracking systems 1 mention, average place 2.0
- Social media 1 mention, average place 3.0
- Score
- 88.7
- Out of 100
- Scored daily
- Rank
- 62nd
- In the top 500
- All tracked brands
- Mentions today
- 29
- 11,518 since tracking began
- Across all answers
- Named first
- 0 of 10
- Average place 4.7
- Where it is named
Named in 10 categories, first in none of them yet.
Where Freshworks lands in the answer for each category, from first place to tenth.
| Category | Average place | Named |
|---|---|---|
| Applicant tracking systems | 2.0 | 20% |
| Social media | 3.0 | 20% |
| SaaS tools | 3.5 | 40% |
| Helpdesk software | 3.9 | 100% |
| Call center software | 4.3 | 40% |
| Live chat software | 4.5 | 80% |
| CRM software | 5.0 | 100% |
| Sales engagement platforms | 6.0 | 40% |
| Chatbot platforms | 6.5 | 40% |
| Business phone systems | 8.0 | 40% |
All 10 categories