Category
Business phone systems
Who AI recommends when asked about business phone systems. 14 brands on the list today.
RingCentral is named in every answer. Ooma Office, next on score, in one in five.
- Brands listed
- 14
- Leader
- RingCentral
- 93.7, named every time
- Lead
- 29.7 points
- Over Ooma Office, 64.0
- Not tied
- Category average
- 31.4
- Average place 5.9
- Across the 14
RingCentral leads. 3 of the 14 are named in only a fifth of answers.
Where each brand lands in the answer, from first place to tenth, and how often it is named at all.
| # | Brand | Place | Named | Score | Sector |
|---|---|---|---|---|---|
| 1 | RingCentral | 1.8 | 100% | 93.7 | B2B |
| 2 | Ooma Office | 3.0 | 20% | 64.0 | B2B |
| 3 | Zoom | 3.4 | 100% | 57.8 | Platform |
| 4 | 8x8 | 4.2 | 100% | 46.7 | B2B |
| 5 | 5.7 | 60% | 28.4 | Platform | |
| 6 | Vonage | 5.8 | 80% | 27.6 | B2B |
| 7 | Grasshopper | 6.0 | 80% | 25.0 | B2B |
| 8 | Dialpad | 6.4 | 100% | 21.2 | B2B |
| 9 | Cisco | 6.5 | 40% | 20.3 | Hardware |
| 10 | Microsoft | 6.6 | 100% | 19.4 | Platform |
| 11 | Freshdesk | 7.0 | 20% | 16.0 | B2B |
| 12 | Nextiva | 7.8 | 100% | 10.2 | B2B |
| 13 | Freshworks | 8.0 | 40% | 9.0 | B2B |
| 14 | Twilio | 10.0 | 20% | 1.0 | Platform |
How this list works
AI is asked about business phone systems every day. A brand’s score reflects where it lands in the answers that name it, so 100 means named first every time. Named is the share of answers that mention it at all. Names that fail our checks are counted but not listed.